Changing Your Password

If you need to change your account password, you can do so on the app. To change your password:

  1. Open your app and log in to your account.
  2. Visit Settings.
  3. Click the Change Password button.
    Waterford will then email a 6-digit code that will give you access to change your password.
  4. Check your email and enter the 6-digit code into the Enter Code field.
    Note: If you do not receive a 6-digit code, click Resend to receive a new code.
  5. Click Submit to confirm the 6-digit code.
  6. Enter and confirm your new password into the Confirm Password field, then click Submit to save your new password.

You have now successfully changed your Waterford Mentor password!

Linking a Student to Your Account

You can link as many students as you want to your Waterford Mentor account. To link a student:

  1. Open the app and log in to your account.
  2. Click the + button in the My Household tab.
  3. Enter your student’s Mentor Code and click Submit to confirm.

You may now access your student’s academic information from your Waterford Mentor account. If another parent or caregiver wants to link their account to that student too, they can do so using the same code.

Note: If you need to link multiple students, you must enter their codes individually.

Logging in to Waterford Mentor

Depending on your preference, you can log in using your email and password credentials or link to Facebook or Google.

To log in to Waterford Mentor using your email/password:

  1. Open the app.
  2. Enter your email address and password.
  3. Click Submit to access your account.

To log in via Facebook or Google:

  1. Open the app.
  2. Click Facebook or Google from the login screen.
  3. Fill in your account details for either Facebook or Google.

Note: Waterford does not store your Google or Facebook passwords. It simply associates your login with your Waterford Mentor account.

 

Registering for or Logging in to Waterford Mentor

Before you can view your students’ progress, you must first create a Waterford Mentor account. You can create a Waterford account with your email address or associate a new account with Facebook or Google.

To create a Waterford account with your email address:

  1. Open the Waterford Mentor app on your phone.
  2. Click Create a Mentor Account on the login page.
  3. Enter your email and new account password, then click Submit.
    Waterford will then send you a 6-digit code through email to confirm your identity.
  4. Copy the 6-digit code from your email and click Submit to create your account.

To associate your account with Facebook or Google:

  1. Open the app.
  2. Click Facebook or Google from the login screen.
  3. Fill in your account details for either Facebook or Google.

Note: Waterford Mentor will not connect your Facebook and Google accounts, even if they have the same email address. You will need to choose one or the other to associate with your account.

You can then log in with your Waterford username and password or with your Facebook or Google account.

Note: Waterford does not store your Google or Facebook passwords. It simply associates your login with your Waterford Mentor account.

Waterford Mentor for Parents

Parents can use Waterford Mentor to monitor their student’s Waterford Early Learning or SmartStart usage, as well as their progress or achievements while using the curriculum. After downloading the app, parents will need to register for a Waterford Mentor account and link individual students using Mentor Codes to track their usage.

Giving Mentor Codes to Parents

After viewing the Mentor Code column in Waterford Manager, you can create a list of student codes:

  1. Log in to Waterford Manager and visit your Student List.
  2. Select the Mentor Codes report.

This will create a file that you can print or save to your computer as needed. You can then send these codes to parents for individual students along with directions for downloading, logging into, and using Waterford Mentor.

Accessing Mentor Codes

Teachers can find their classroom’s Mentor Codes in the Students tab of Waterford Manager. To access your students’ Mentor Codes:

  1. Log in to your Waterford Manager account.
  2. Click on the Students tab.
  3. Select Student List.
  4. View the Mentor Code column in the right-hand side of the student list.

In some cases, the Mentor codes may not be in the column by default. If you do not see Mentor codes:

  1. Visit Student List in your Waterford Manager account.
  2. Click on the box by the student(s) you want to generate a code for.
  3. Select the Mentor Codes button from the Student List menu.
    You will then be redirected to a popup window.
  4. Click the Generate Codes button on the popup window to create a list of student codes.

The 6-digit codes listed in the Mentor Code column are the access codes for each student. By entering this code into their Waterford Mentor app, parents can monitor their students’ progress in Waterford Early Learning or SmartStart.

Note: If you have trouble generating codes for your class, contact Waterford Support for help.