1.Introduction to Waterford Mentor #

Waterford Mentor is a companion app for Waterford Early Learning and SmartStart available in the iTunes and Google Play stores. The app allows parents or caregivers to track their student’s curriculum usage and achievements.

As of right now, Waterford Mentor is released only on early access for select classrooms. You can request early access for your school or class here.

1.1.How Waterford Mentor Works #

Teachers provide a Mentor Code to the parents or caregivers of every student in their classroom. This code allows parents to link their Waterford Mentor accounts to their students’ information. After downloading the app to their device, parents can log in, link their student’s account, and access their student’s Waterford Early Learning or SmartStart usage and achievement data.

2.Waterford Mentor Tabs #

The Waterford Mentor app consists of three tabs: My Household, Achievements, and Usage. Through these tabs, you can view which students are linked to your account as well as their academic goals or milestones.

2.1.My Household #

The My Household tab is the first page that you see after logging into Waterford Mentor. Through this tab, you can:

  • View all students associated with your account
  • Link new students to your account using Mentor Codes
  • Click on the Achievements (Trophy) or Usage (Clock) tabs

2.2.Achievements #

The Achievements tab lists learning objectives mastered or achievements reached by your student. It provides the following information about each achievement or mastered objective:

  • Title
  • Description
  • Date Reached

The Filter button allows you to see achievements or objectives mastered within a specific date range. You can filter your student achievements by these four date ranges:

  • Today
  • Week
  • Month
  • All Time

2.3.Usage #

Teachers will set a weekly day and minute goal for each student. The Usage tab displays the amount of time your student has spent on their curriculum over the week, as well as their progress towards weekly goals. This information is broken down by subject within Waterford Early Learning or SmartStart.

As with the Achievements tab, you can use the Filter button to view your student’s usage information within the following date ranges:

  • Today
  • Week
  • Month
  • All Time

3.Waterford Mentor for Teachers #

Teachers can access and give Mentor Codes to parents so they can set up their own accounts. They can also create their own Waterford Mentor account and add their students individually to track their progress, but the app is primarily for parents at this time.

If you are a teacher and want to create your own Waterford Mentor account, visit the Waterford Mentor for Parents section for instructions.

3.1.Accessing Mentor Codes #

Teachers can find their classroom’s Mentor Codes in the Students tab of Waterford Manager. To access your students’ Mentor Codes:

  1. Log in to your Waterford Manager account.
  2. Click on the Students tab.
  3. Select Student List.
  4. View the Mentor Code column in the right-hand side of the student list.

In some cases, the Mentor codes may not be in the column by default. If you do not see Mentor codes:

  1. Visit Student List in your Waterford Manager account.
  2. Click on the box by the student(s) you want to generate a code for.
  3. Select the Mentor Codes button from the Student List menu.
    You will then be redirected to a popup window.
  4. Click the Generate Codes button on the popup window to create a list of student codes.

The 6-digit codes listed in the Mentor Code column are the access codes for each student. By entering this code into their Waterford Mentor app, parents can monitor their students’ progress in Waterford Early Learning or SmartStart.

Note: If you have trouble generating codes for your class, contact Waterford Support for help.

3.2.Giving Mentor Codes to Parents #

After viewing the Mentor Code column in Waterford Manager, you can create a list of student codes:

  1. Log in to Waterford Manager and visit your Student List.
  2. Select the Mentor Codes report.

This will create a file that you can print or save to your computer as needed. You can then send these codes to parents for individual students along with directions for downloading, logging into, and using Waterford Mentor.

4.Waterford Mentor for Parents #

Parents can use Waterford Mentor to monitor their student’s Waterford Early Learning or SmartStart usage, as well as their progress or achievements while using the curriculum. After downloading the app, parents will need to register for a Waterford Mentor account and link individual students using Mentor Codes to track their usage.

4.1.Downloading the Waterford Mentor App #

You can download the Waterford Mentor app on Apple and Android devices. To download Waterford Mentor:

  1. Visit your device’s app store.
  2. Search “Waterford Mentor” to find and view the app.
  3. Follow the app installation process for your phone to access the app.

Note: If you have trouble finding the Waterford app, contact our Support Team for help.

4.2.Registering for or Logging in to Waterford Mentor #

Before you can view your students’ progress, you must first create a Waterford Mentor account. You can create a Waterford account with your email address or associate a new account with Facebook or Google.

To create a Waterford account with your email address:

  1. Open the Waterford Mentor app on your phone.
  2. Click Create a Mentor Account on the login page.
  3. Enter your email and new account password, then click Submit.
    Waterford will then send you a 6-digit code through email to confirm your identity.
  4. Copy the 6-digit code from your email and click Submit to create your account.

To associate your account with Facebook or Google:

  1. Open the app.
  2. Click Facebook or Google from the login screen.
  3. Fill in your account details for either Facebook or Google.

Note: Waterford Mentor will not connect your Facebook and Google accounts, even if they have the same email address. You will need to choose one or the other to associate with your account.

You can then log in with your Waterford username and password or with your Facebook or Google account.

Note: Waterford does not store your Google or Facebook passwords. It simply associates your login with your Waterford Mentor account.

4.3.Linking a Student to Your Account #

You can link as many students as you want to your Waterford Mentor account. To link a student:

  1. Open the app and log in to your account.
  2. Click the + button in the My Household tab.
  3. Enter your student’s Mentor Code and click Submit to confirm.

You may now access your student’s academic information from your Waterford Mentor account. If another parent or caregiver wants to link their account to that student too, they can do so using the same code.

Note: If you need to link multiple students, you must enter their codes individually.

4.4.Accessing Waterford Mentor Settings #

Through the Settings page, you can change your password or adjust your notification frequency. To find Settings:

  1. Open your app and log in to your account.
  2. Click the Menu button in the top right-hand corner of the My Household tab.
  3. Select Settings from the dropdown options.

4.4.1.Adjust Notification Frequency #

You can customize the number of updates you receive about your student’s progress. To adjust your notification frequency:

  1. Open your app and log in to your account.
  2. Visit Settings.
  3. Select your preferred notification frequency from the following options:
  • Daily
  • Weekly
  • Never

4.4.2.Change Your Password #

If you need to change your account password, you can do so on the app. To change your password:

  1. Open your app and log in to your account.
  2. Visit Settings.
  3. Click the Change Password button.
    Waterford will then email a 6-digit code that will give you access to change your password.
  4. Check your email and enter the 6-digit code into the Enter Code field.
    Note: If you do not receive a 6-digit code, click Resend to receive a new code.
  5. Click Submit to confirm the 6-digit code.
  6. Enter and confirm your new password into the Confirm Password field, then click Submit to save your new password.

You have now successfully changed your Waterford Mentor password!

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