Waterford Upstart: Contacting Support
Waterford.org offers several easy ways to receive support.
Phone: 888-982-9898 and select the prompts for Technical Support.
Email: support@waterford.org
General Office hours:
- Monday - Thursday from 6:00 AM to 8:00 PM MT
- Friday from 6:00 AM to 6:00 PM MT
- Closed Saturday, Sunday, and most major holidays.
From the Software: Click the Question Mark in the lower right corner.
- A searchable help resource will pop up. Click on the Support option to chat live with a representative.
General Live Chat hours:
Monday - Thursday from 6:00 AM to 8:00 PM MT
Friday from 6:00 AM to 6:00 PM MT
Closed Saturday, Sunday, and most major holidays.
Last Updated: 12/10/25
