Troubleshooting Common Error Messages for Waterford Upstart

Seeing an error message on your Waterford Upstart screen? Learn how to troubleshoot the most common errors.

If the error message persists after following these instructions, contact Waterford Support for further assistance.

Check Your Internet

check internet box

When you see the Check Your Internet message above, check your Wi-Fi to make sure it is connected. If the device is offline, reconnect with your Wi-Fi. Troubleshoot with your internet provider if the error persists.

Invalid QR Code Message

Invalid QR Code box

When you see the Invalid QR Code message above, check your Wi-Fi to make sure it is connected. If the device is offline, reconnect with your Wi-Fi. Then, scan the QR code again. Try the QR code on a different device if the error persists.

Loading Error Message

error 403 message

If you see a loading error message, check your device settings for software update and update your device as needed. If you are unable to update your device manually, contact Waterford Support for assistance.


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