Release Notes 10.29.2025
Waterford.org will release an automatic software update on October 29, 2025.
This month’s updates make it easier for families to manage their accounts and help young learners access their lessons more independently. As always, if you have questions, visit our Help Center for support.
Current iOS and Android App Version 2.16.0
Affects: 
Waterford Early Learning
To get the best experience, we recommend using the latest version of the Waterford app: 2.16.0. Updates are applied automatically whenever possible to keep things running smoothly.
New Features
Caregivers Can Now Personalize Their Profile Name
Affects: Caregivers |
Waterford Upstart
Caregivers can now update their own profile name directly within their Upstart account. This improvement gives families more control and flexibility over their account information.
For more tips on managing your Upstart account, visit our Help Site article.
QR Codes Make Student Logins Simple and Fast
Affects: Caregivers |
Young Learners |
All Waterford Programs
Families can now create unique QR codes for each child, making it faster and easier for children to log in to their learning sessions, especially on tablets. Each QR code lets a child sign in directly through the Waterford Early Learning (WEL) child app, without needing help from an adult.
QR codes can be generated from:
- family.waterford.org – for children enrolled through schools or child care centers
- upstart.waterford.org – for children enrolled through home-based programs
Families can take a screenshot of the QR code to save or print. The option to download as a PDF will be available in a future update.
For detailed instructions, visit our Help Site articles:
Enhanced Features
Updated Support Hours for Waterford Early Learning
Affects: 
Educators | Waterford Early Learning
If you need help with Waterford Early Learning, you can reach our support team using any of the following options:
Phone: 877-499-7997 (select the prompts for Technical Support)
Email: welsupport@waterford.org
Support Hours:
- Monday–Friday | 6:00 AM–5:00 PM MT
- Closed Saturday, Sunday, and most major holidays.
