Waterford.org System Requirements

General Information

This article outlines the system requirements for Waterford.org software to ensure the best experience. These requirements apply to both mobile and desktop devices, with the following considerations. Ensure your device meets these guidelines for optimal performance.

Product performance may suffer when below the requirements. 

• If your device falls below or toward the lowest suggested requirements, we recommend following the Best Practices for Student Device Maintenance to help the program run as smoothly as possible. 
• Low broadband connection speeds may limit the total number of concurrent users and may cause activity freezing and unresponsiveness.

The minimum requirements are listed below:

Not Supported

• Amazon Fire tablets
• Kindles
• Touchscreen functionality on hybrid devices, such as Surface 2-in-1 tablets
• Waterford Early Learning app on mobile phones and desktop/laptops (app is tablet only)
• Waterford Family mobile app on desktop/laptops (app is mobile phone only)

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Desktop/ Laptop Devices

Windows PC Hardware Requirements

• Operating System: Recommended Windows 11+
• CPU: 64-bit
• RAM: 3GB Minimum, 8GB Recommended
• Internet: Broadband internet connection
• Browser: Google Chrome— the most recent version is required for optimal experience
• Peripherals:
  • Sturdy headset or speakers
  • Computer mouse and keyboard (Touch screen functionality works with iPad or Android apps only)
  • Webcam (For additional login options such as QR codes)

Apple Mac Hardware Requirements 

• Operating System: Mac OS X 13 (Ventura) or higher
• CPU: 64-bit
• RAM: 3GB Minimum, 8GB Recommended
• Internet: Broadband internet connection
• Browser: Google Chrome—the most recent version required for optimal experience 
• Peripherals:
  • Sturdy headset or speakers
  • Computer mouse and keyboard (Touch screen functionality works with iPad or Android apps only)
  • Webcam (For additional login options such as QR codes)

Chromebook Hardware Requirements

• Operating System: Chrome OS (most recent version)
• CPU: 64-bit
• RAM: 3GB Minimum, 8GB Recommended
• Internet: Broadband internet connection
• Browser: Google Chrome— the most recent version required for optimal experience 
• Peripherals:
  • Sturdy headset or speakers
  • Computer mouse and keyboard (Touch screen functionality works with iPad or Android apps only)
  • Webcam (For additional login options such as QR codes)

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Tablet Devices

• Amazon Fire and Kindle Tablets are not supported.
• Hybrid touchscreen devices, such as Surface 2-in-1 Tablets, do not support touchscreen functions at this time and must be used with a keyboard and mouse. 

Apple iPad Hardware Requirements

• Operating System: iOS 18.1+
• CPU: 64-bit
• RAM: 3GB Minimum, 8GB Recommended
• Peripherals:
  • Sturdy headset or speakers
  • Webcam (For additional login options such as QR codes)
• Miscellaneous:
  • Disable Native Gestures
  • Disable Siri

Android Tablet Hardware Requirements

• Operating System: Android 15+
• CPU: 64-bit
• RAM: 3GB Minimum. 8GB Recommended
• Internal Storage: 8GB
• Peripherals:
  • Sturdy headset with a microphone or speakers
  • Camera (For additional login options, such as QR codes)

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Device Maintenance Best Practices

Waterford recommends these device management tips to ensure a smooth experience:

• When launching Waterford activities, clear all other apps and tabs on your device.
• If an activity appears to be running slowly, clear your device’s cache or memory and refresh the activity.
• Use the Teacher Tools Menu to troubleshoot and report any issues after refreshing the activity. Waterford Early Learning: Using the Teacher Tools Menu
• After finishing your session for the day, make sure to close out of the Waterford app if you are using an iPad or close all tabs if you are using a browser.
• Make sure your device’s Operating System and Google Chrome browser are updated to the latest version.
• Make sure the Waterford Early Learning app is updated to the latest version
  • Google Play/ Android: https://play.google.com/store/apps/details?id=org.waterford.wrapp&hl=en_US 
  • Apple: https://apps.apple.com/us/app/waterford-early-learning/id1574391849 
• When using an iPad or Android tablet to access Waterford, please make sure you are accessing via the Waterford Early Learning app and not the browser itself for the best experience.
• If using a third-party rostering application on an iPad or Android tablet, you may access via that portal first, but you will still need the Waterford Early Learning app installed for it to redirect correctly.

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URL Allow List & Browser Settings

Browser Settings

Waterford.org requires the following settings for the web browser:

• Third-party cookies must be enabled
• Pop-ups must be enabled for [*.]waterford.org

URL Allow List

Firewalls, content filters, proxy servers, and virus-scanning software can all significantly degrade performance, even in cases where network bandwidth appears sufficient. Because of this, we strongly require adding the following sites to a URL Allow List: Waterford Early Learning: Adding Waterford URLs to Content Filter Approval List

Last updated: 09/28/26