Release Notes 9.21.2022 will release an automatic software update on September 21, 2022. See the list below for details.

If you have any questions or feedback, our Support Team is always happy to help.

Reminder: Help Tool Available Inside Waterford Reading Academy, Upstart, and Mentor

Affects: Waterford Reading Academy, Waterford Upstart, Waterford Mentor

Help when and where you need it, without leaving your account! As a quick reminder, educators and families can now access online help information from their Waterford account. A window with help articles related to the current screen will appear when users select the question mark button in the bottom right corner of their account.

screenshot of Help tool

Users can also view articles from other categories by selecting the Help Categories button from the window. Each help category link will open a curated list of articles specific to the program, the user’s role, and the category chosen.

screenshot of Waterford account with Help tool open

Additionally, users can start a live chat with a Waterford Support team member from this window by selecting the orange Support button.

Multi-Select Feature Now Available for Playlists

Affects: Waterford Reading Academy

Build playlists faster and more efficiently! Now when creating custom playlists, you can select more than one activity at a time from the search window.

screenshot of the multi-select feature

New Instructional Songs Added to Waterford Curriculum

Affects: Waterford Reading Academy

There are now more great ways to educate and engage students through song! Six new instructional songs are available in Waterford Reading Academy— five in Early Reading and one in Math & Science:

  • More Than One (Early Reading)
  • Charley Chick (Early Reading)
  • Preposition Cat (Early Reading)
  • ABC Song: ABC Jazz (Early Reading)
  • Old MacDonald Has Some Vowels (Early Reading)
  • Position Cat (Early Math & Science)
screenshot of Old MacDonald activity
screenshot of Charley Chick activity
screenshot of ABC Song: ABC Jazz activity

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