Waterford Mentor: Refresh Rate Guidelines
Understanding the refresh rates for Waterford features ensures that the information you review, reset, load, or change is always up-to-date and accurate. Below is a quick reference guide to the refresh rates for key Waterford Mentor features:
- Dashboards:
- Usage is updated as frequently as 10 minutes but may take up to 2 hours, depending on student volume.
- Progress information is updated nightly.
- Courses Assignment: Every ten minutes
- Benchmark Assignments and Reset: Nightly
- Reset to Placement: Nightly
For support or questions, email us at welsupport@waterford.org or call 877-499-7997 and select the prompts for Technical Support.
Last Updated: 5/28/25
