Waterford Reading Academy: Refresh Rate Guidelines

Understanding the refresh rates for Waterford features ensures that the information you review, reset, load, or change is always up-to-date and accurate. Below is a quick reference guide to the refresh rates for key Waterford Reading Academy features:

  • Dashboards: Every 10 minutes, may take up to 2 hours
    • Except for the Progress Graph, which is updated nightly
  • Reports: Hourly
  • Courses Assignment: Every ten minutes
  • Benchmark Assignments and Reset: Nightly
  • Reset to Placement: Nightly
  • Remove Association: This user-initiated reset begins immediately and may take up to five minutes to complete.
For support or questions, email us at welsupport@waterford.org or call 877-499-7997 and select the prompts for Technical Support.

Last Updated: 11/18/24


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