Waterford Reading Academy: Contacting Support

Waterford.org offers several easy ways to receive support.

Phone: 877-499-7997 and select the prompts for Technical Support.

Email: welsupport@waterford.org

General Office hours:

  • Monday - Thursday from 6:00 AM to 8:00 PM MT
  • Friday from 6:00 AM to 6:00 PM MT
  • Closed Saturday, Sunday, and most major holidays.

From the Software: Click the Question Mark in the lower right corner.

  • A searchable help resource will pop up. Click on the Support option to chat live with a representative. 

General Live Chat hours:

  • Monday - Thursday from 7:00 AM to 7:00 PM MT
  • Friday from 7:00 AM to 5:00 PM MT
  • Closed Saturday, Sunday, and most major holidays.

Last Updated: 12/6/24


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