Best Practices for Student Device Maintenance

Waterford recommends these device management tips to ensure a smooth experience:

  • When launching Waterford activities, clear all other apps and tabs on your device.
  • If the activity appears to be running slowly, clear your device’s cache or memory and refresh the activity.
  • Use the Teacher Tools Menu to troubleshoot and report any issues after refreshing the activity.
  • Keep the guidelines found here in mind when using headphones with any Waterford activities.
  • After finishing your session for the day, make sure to close out of the Waterford app if you are using an iPad or close all tabs if you are using a browser.
  • Make sure your device, browser, and Waterford Reading Academy app are updated to the latest version.
  • When using an iPad to access Waterford, please make sure you are accessing via the Waterford Reading Academy app and not the browser itself for the best experience.
    • If using a third-party rostering application, you may access via that portal first, but you will still need the Waterford Reading Academy app installed for it to redirect correctly.


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